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A300 first officer reported documentation and load configuration violations related to a dangerous goods shipment.
| Attributes | |
| ACN | 1632810 |
| Time | |
| Date | 201903 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | A300 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Pilot Flying First Officer |
| Qualification | Flight Crew Air Transport Pilot (ATP) Flight Crew Instrument Flight Crew Multiengine |
| Events | |
| Anomaly | Deviation - Procedural Hazardous Material Violation Deviation - Procedural Weight And Balance Deviation - Procedural Published Material / Policy |
Narrative:
I discovered that the ulds (unit loading devices) listed did not match paperwork. I went back to discuss with the dg (dangerous goods) expert and was given an 'I have no clue' look. There was a ramp manager already present on the aircraft. I had to say 'this doesn't match; but I'm not the expert here. Can you please figure this out.' they left and came back with the same paperwork scratched out to reflect appropriate ulds. I inspected the accessible dg; but wasn't really given a 'warm; fuzzy feeling' on this load crew. We departed and flew to ZZZZ. Upon block-in the crew (us) was given a pushback delay back in ZZZ...when in fact it was the dg issues that delayed us.two days later; we arrived to fly ZZZZ-ZZZ. A ZZZZ mechanic (I believe) let us know that when we landed two days prior; there was no door on one of our accessible dg cans. He also told us that there was a lower can below without the locks engaged and the can had been bouncing against the bulkhead the entire flight. We were also informed that there were aircraft parts in the [aft cargo hold] with normal freight and not where they were supposed to be.I do my job reliably. I'd like to be able to rely on my dg experts and load personnel to do their jobs.cause: inadequate or lazy load team and dg specialist. I'm not sure exactly the issue here. Hire better personnel? Train better? More checks and balances?
Original NASA ASRS Text
Title: A300 First Officer reported documentation and load configuration violations related to a Dangerous Goods shipment.
Narrative: I discovered that the ULDs (Unit Loading Devices) listed did not match paperwork. I went back to discuss with the DG (Dangerous Goods) expert and was given an 'I have no clue' look. There was a Ramp Manager already present on the aircraft. I had to say 'This doesn't match; but I'm not the expert here. Can you please figure this out.' They left and came back with the same paperwork scratched out to reflect appropriate ULDs. I inspected the accessible DG; but wasn't really given a 'warm; fuzzy feeling' on this load crew. We departed and flew to ZZZZ. Upon block-in the crew (us) was given a pushback delay back in ZZZ...when in fact it was the DG issues that delayed us.Two days later; we arrived to fly ZZZZ-ZZZ. A ZZZZ mechanic (I believe) let us know that when we landed two days prior; there was no door on one of our accessible DG cans. He also told us that there was a lower can below without the locks engaged and the can had been bouncing against the bulkhead the entire flight. We were also informed that there were aircraft parts in the [aft cargo hold] with normal freight and not where they were supposed to be.I do my job reliably. I'd like to be able to rely on my DG experts and load personnel to do their jobs.Cause: Inadequate or lazy load team and DG specialist. I'm not sure exactly the issue here. Hire better personnel? Train better? More checks and balances?
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.