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37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
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| Attributes | |
| ACN | 1610275 |
| Time | |
| Date | 201901 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | B737-700 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Component | |
| Aircraft Component | Emergency Equipment |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy |
Narrative:
This aircraft has two exit placard on the ceiling; one at the window exit and one at row 18. Nowhere in the emergency PA do we notify passengers that they are on a plane with two ceiling exit placards. Nowhere in the passenger safety information card is this information notified to our passengers. In the emergency PA; we tell our passengers; 'signs overhead and lights on the floor will lead you to the exit'; however; they do not on this plane. If smoke is in the cabin and our passengers follow the ceiling exit placard; they will not be aware that the one at row 18 does not lead to the over-wing exits. This misleading information has the potential to cause serious harm and or death.
Original NASA ASRS Text
Title: B737-700 Flight Attendant reported confusing location of the aircraft cabin emergency exit lights.
Narrative: This aircraft has two exit placard on the ceiling; one at the window exit and one at row 18. Nowhere in the emergency PA do we notify passengers that they are on a plane with two ceiling exit placards. Nowhere in the Passenger Safety Information Card is this information notified to our passengers. In the emergency PA; we tell our passengers; 'Signs overhead and lights on the floor will lead you to the exit'; however; they do not on this plane. If smoke is in the cabin and our passengers follow the ceiling exit placard; they will not be aware that the one at row 18 does not lead to the over-wing exits. This misleading information has the potential to cause serious harm and or death.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.