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B737-700 captain reported a missed crossing restriction due to a communication breakdown or charting error.
| Attributes | |
| ACN | 1609198 |
| Time | |
| Date | 201901 |
| Place | |
| Locale Reference | OAK.Airport |
| State Reference | CA |
| Aircraft 1 | |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Descent |
| Flight Plan | IFR |
| Person 1 | |
| Function | Pilot Flying Captain |
| Qualification | Flight Crew Instrument Flight Crew Air Transport Pilot (ATP) Flight Crew Multiengine |
| Experience | Flight Crew Last 90 Days 288 |
| Person 2 | |
| Function | Pilot Not Flying First Officer |
| Qualification | Flight Crew Instrument Flight Crew Multiengine Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 373 Flight Crew Type 373 |
| Events | |
| Anomaly | ATC Issue All Types Deviation - Altitude Crossing Restriction Not Met Deviation - Altitude Undershoot Deviation - Procedural Clearance Deviation - Procedural Published Material / Policy |
Narrative:
While on the bannd 2 arrival into oak; a descend via clearance was given to us. I set in the bottom altitude of 4000 ft and verified that VNAV path was displayed on the FMA. After receiving a frequency change to norcal; our clearance was revised to 'descend via except maintain 7000 ft.' both the first officer and I heard 'descend via except maintain 7000 ft'; and is the clearance that was read back to the controller. After crossing keenr intersection at 8000 ft; the norcal controller informed us that we were to cross keenr at 7000 ft. We were then informed; by the controller; that the chart altitude was incorrect and that is why our descend via clearance was amended. There were no notams in our weather packet; nor were there any operational notes on the coversheet of the weather packet concerning the bannd 2 arrival.
Original NASA ASRS Text
Title: B737-700 Captain reported a missed crossing restriction due to a communication breakdown or charting error.
Narrative: While on the BANND 2 Arrival into OAK; a descend via clearance was given to us. I set in the bottom altitude of 4000 FT and verified that VNAV PATH was displayed on the FMA. After receiving a frequency change to NorCal; our clearance was revised to 'Descend via except maintain 7000 FT.' Both the First Officer and I heard 'Descend via except maintain 7000 FT'; and is the clearance that was read back to the Controller. After crossing KEENR intersection at 8000 FT; the NorCal Controller informed us that we were to cross KEENR at 7000 FT. We were then informed; by the Controller; that the chart altitude was incorrect and that is why our descend via clearance was amended. There were no NOTAMs in our weather packet; nor were there any operational notes on the coversheet of the weather packet concerning the BANND 2 Arrival.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.