Ground controller recommended adding additional signage on a taxiway to backup the note on the airpo...

Narrative:

Aircraft X passed intersection K6 despite being instructed to taxi to runway 23L via kilo and kilo 6. This is a distraction in the tower since the [airline] ramp is beyond kilo 6 and other aircraft are not authorized to taxi in this area. The entire tower cab wastes time trying to figure out how to turn this airplane around; get in touch with [airline] ramp; and get new release times. This is an ongoing problem at this airport and has been occurring randomly for the last 9 years. The airport must consider adding a nonstandard sign at the intersection of kilo and kilo 6 to prevent non cargo aircraft from taxiing beyond kilo 6. The chart supplement already indicates this portion of the taxiway is closed to non-cargo aircraft but air crews are not aware of all the notes associated with the airport. Also; it would help if all dispatch releases for part 121 carriers departing gso had a special emphasis item added stating the taxiway is closed to non-cargo aircraft beyond kilo 6. And finally; the airport diagram should be labeled with a hot spot at this intersection so crews would brief it before moving. During first flight of the day checks and pre takeoff checks; the crew seems to be heads down at this critical point in the taxi. The taxiway lines could also use nonstandard markings to prevent non cargo aircraft from continuing beyond this point.

Original NASA ASRS Text

Title: Ground Controller recommended adding additional signage on a taxiway to backup the note on the airport diagram which limits aircraft in a specific location to cargo type only.

Narrative: Aircraft X passed intersection K6 despite being instructed to taxi to Runway 23L via Kilo and Kilo 6. This is a distraction in the Tower since the [airline] ramp is beyond Kilo 6 and other aircraft are not authorized to taxi in this area. The entire Tower cab wastes time trying to figure out how to turn this airplane around; get in touch with [airline] ramp; and get new release times. This is an ongoing problem at this airport and has been occurring randomly for the last 9 years. The airport must consider adding a nonstandard sign at the intersection of Kilo and Kilo 6 to prevent non cargo aircraft from taxiing beyond Kilo 6. The chart supplement already indicates this portion of the taxiway is closed to non-cargo aircraft but air crews are not aware of all the notes associated with the airport. Also; it would help if all dispatch releases for Part 121 carriers departing GSO had a special emphasis item added stating the taxiway is closed to non-cargo aircraft beyond Kilo 6. And finally; the airport diagram should be labeled with a hot spot at this intersection so crews would brief it before moving. During first flight of the day checks and pre takeoff checks; the crew seems to be heads down at this critical point in the taxi. The taxiway lines could also use nonstandard markings to prevent non cargo aircraft from continuing beyond this point.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1608656
Time
Date	201901
Local Time Of Day	1801-2400
Place
Locale Reference	GSO.Airport
State Reference	NC
Aircraft 1
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	Taxi
Route In Use	None
Flight Plan	IFR
Person 1
Function	Ground
Qualification	Air Traffic Control Fully Certified
Events
Anomaly	ATC Issue All Types Deviation - Procedural Clearance Ground Incursion Taxiway

Ground controller recommended adding additional signage on a taxiway to backup the note on the airport diagram which limits aircraft in a specific location to cargo type only.