Narrative:

Our flight operation manual (fom) allows the use of average bag weights for weight and balance computations. Average bag weight is 24 pounds. We were loaded (according to average bag weights) within normal weight and cg limits. In reality none of the bags weighed less than 50 pounds (all international bags). The result was an overweight takeoff and landing and a flight with marginal control, well out of the performance envelope. To prevent this from occurring again our fom needs to allow for oversize bag weights. Ground personnel need to be trained to recognize unusually heavy loads.

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Original NASA ASRS Text

Title: AVERAGE WEIGHT FOR BAGGAGE NOT OBSERVED. OVERWEIGHT BAGS CAUSED WEIGHT AND BALANCE PROBLEM. FLT WAS WITHOUT INCIDENT.

Narrative: OUR FLT OPERATION MANUAL (FOM) ALLOWS THE USE OF AVERAGE BAG WEIGHTS FOR WEIGHT AND BALANCE COMPUTATIONS. AVERAGE BAG WEIGHT IS 24 LBS. WE WERE LOADED (ACCORDING TO AVERAGE BAG WEIGHTS) WITHIN NORMAL WEIGHT AND CG LIMITS. IN REALITY NONE OF THE BAGS WEIGHED LESS THAN 50 LBS (ALL INTL BAGS). THE RESULT WAS AN OVERWEIGHT TKOF AND LNDG AND A FLT WITH MARGINAL CTL, WELL OUT OF THE PERFORMANCE ENVELOPE. TO PREVENT THIS FROM OCCURRING AGAIN OUR FOM NEEDS TO ALLOW FOR OVERSIZE BAG WEIGHTS. GND PERSONNEL NEED TO BE TRAINED TO RECOGNIZE UNUSUALLY HVY LOADS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.