Narrative:

I'm filing this [report] because of what I consider to be unsafe practices at ZZZ. Two items in particular concern me. Pushback communications: when our ground crew plugged in; the phraseology he used was 'ready whenever you are'. I asked if this meant that they were ready to push; at which point he said they were. He then asked for brake release so I told him we had to get a pushback clearance first.ground crew salute: the girl who was marshalling us had absolutely no idea of the proper way to salute indicating that we were clear. She never had her arms up forming an 'X'. Her arms hung vertically down at her sides while I waited for a salute. Her salute consisted of a half-hearted raising of one arm and placing the wand across her forehead. This ground crew is an accident waiting to happen.

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Original NASA ASRS Text

Title: B737 Captain reported unsafe deviations from SOP during pushback.

Narrative: I'm filing this [report] because of what I consider to be unsafe practices at ZZZ. Two items in particular concern me. PUSHBACK COMMUNICATIONS: When our ground crew plugged in; the phraseology he used was 'Ready whenever you are'. I asked if this meant that they were ready to push; at which point he said they were. He then asked for brake release so I told him we had to get a pushback clearance first.GROUND CREW SALUTE: The girl who was marshalling us had absolutely no idea of the proper way to salute indicating that we were clear. She never had her arms up forming an 'X'. Her arms hung vertically down at her sides while I waited for a salute. Her salute consisted of a half-hearted raising of one arm and placing the wand across her forehead. This ground crew is an accident waiting to happen.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.