Narrative:

When I arrived at the aircraft; my first officer (first officer) advised me that the flap indicator showed full down flaps with the addition of the yellow hyd pump switch 'on.' my first officer went down onto the ramp to check out the situation. He confirmed the flaps were in full down position. He also indicated to me that there appeared to be no mechanical work being done. We contacted maintenance and they verified that there was no maintenance issue with the aircraft. At that time; I communicated with ground personnel to see if it was cleared to raise flaps. However; with all the activity around the aircraft; including refueling; it was not safe to raise flaps. I elected at that time; not to raise flaps until the area cleared.unfortunately; I was informed just prior to push time; that the refueling truck struck a flap fairing when departing. The incident cause a 3 1/2 hour delay.

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Original NASA ASRS Text

Title: Air carrier flight crew reported a fuel truck struck their wing and damaged a flap fairing causing a delay.

Narrative: When I arrived at the aircraft; my FO (First Officer) advised me that the flap indicator showed full down flaps with the addition of the yellow hyd pump switch 'ON.' My FO went down onto the ramp to check out the situation. He confirmed the flaps were in full down position. He also indicated to me that there appeared to be no mechanical work being done. We contacted Maintenance and they verified that there was no maintenance issue with the aircraft. At that time; I communicated with ground personnel to see if it was cleared to raise flaps. However; with all the activity around the aircraft; including refueling; it was not safe to raise flaps. I elected at that time; not to raise flaps until the area cleared.Unfortunately; I was informed just prior to push time; that the refueling truck struck a flap fairing when departing. The incident cause a 3 1/2 hour delay.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.