 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
B737-800 captain reported the aircraft nose strut extended during deplaning as the load was moved out of the forward cargo area.
| Attributes | |
| ACN | 1590049 |
| Time | |
| Date | 201810 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Make Model Name | B737-800 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain Pilot Flying |
| Qualification | Flight Crew Air Transport Pilot (ATP) Flight Crew Instrument Flight Crew Multiengine |
| Experience | Flight Crew Last 90 Days 110 Flight Crew Type 3000 |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Deviation - Procedural Weight And Balance |
Narrative:
During deplaning; after arrival; I became aware of a height difference between the aircraft and jetway floors of almost a foot drop off. At first thinking it was a jetway issue; we alerted the ops agent. As we were standing near the aircraft door the aircraft kept rising; and I realized the nose gear was extending due to load shift. I ran down to the ramp and advised the ramp agents to stop unloading the forward cargo bin. At that point; perhaps half the passengers had deplaned; leaving the forward half of the aircraft empty. The nose gear strut was extended well past normal; but the tires did not leave the ground. While off-loading of the aft cargo bin continued; the APU was restarted; ground power disconnected to allow the interlocked jetway to be repositioned; and deplaning was resumed.
Original NASA ASRS Text
Title: B737-800 Captain reported the aircraft nose strut extended during deplaning as the load was moved out of the forward cargo area.
Narrative: During deplaning; after arrival; I became aware of a height difference between the aircraft and jetway floors of almost a foot drop off. At first thinking it was a jetway issue; we alerted the Ops Agent. As we were standing near the aircraft door the aircraft kept rising; and I realized the nose gear was extending due to load shift. I ran down to the ramp and advised the Ramp Agents to stop unloading the forward cargo bin. At that point; perhaps half the passengers had deplaned; leaving the forward half of the aircraft empty. The nose gear strut was extended well past normal; but the tires did not leave the ground. While off-loading of the aft cargo bin continued; the APU was restarted; ground power disconnected to allow the interlocked jetway to be repositioned; and deplaning was resumed.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.