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Aircraft are not equipped with worldwide ACARS nor sat phones and were unable to reach company/dispatch.
| Attributes | |
| ACN | 1588327 |
| Time | |
| Date | 201810 |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | ACARS |
| Person 1 | |
| Function | Pilot Flying |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy Inflight Event / Encounter Weather / Turbulence |
Narrative:
Was unable to communicate with company/dispatch to receive ETOPS weather update; tried all HF frequencies for ZZZ radio. Unable to make contact. ACARS doesn't work internationally and aircraft did not have a satcom installed. We considered an air turn back to [departure airport]; but due to the thunderstorms on the return route; we decided continuing the most prudent action as we knew [alternate airport] was VFR. At no point was safety compromised.ACARS needs to be worldwide operable; [and also] add a satcom to the aircraft.
Original NASA ASRS Text
Title: Aircraft are not equipped with worldwide ACARS nor SAT Phones and were unable to reach company/dispatch.
Narrative: Was unable to communicate with Company/Dispatch to receive ETOPS weather update; tried all HF frequencies for ZZZ Radio. Unable to make contact. ACARS doesn't work internationally and aircraft did not have a SATCOM installed. We considered an air turn back to [departure airport]; but due to the thunderstorms on the return route; we decided continuing the most prudent action as we knew [alternate airport] was VFR. At no point was safety compromised.ACARS needs to be worldwide operable; [and also] add a SATCOM to the aircraft.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.