Narrative:

Towards end of taxi out rt hydraulic quantity 1.20 of (overfill). Satcom was inop so called ops to call [maintenance control]. A mechanic called us back and told us to do a procedure to transfer hydraulic fluid from right system to the center and left systems. We did procedure and rt fluid quantity was reduced to normal. A message then came from [maintenance control] to return to the gate to fix the hydraulic problem. We were under the assumption that [maintenance control] had directed him to have us do the procedure because I asked for [maintenance control] in the first place.

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Original NASA ASRS Text

Title: B777 flight crew reported unknowingly accepting maintenance direction from the local Mechanic rather than Maintenance Control.

Narrative: Towards end of taxi out rt hydraulic quantity 1.20 OF (overfill). Satcom was inop so called ops to call [Maintenance Control]. A mechanic called us back and told us to do a procedure to transfer hydraulic fluid from right system to the center and left systems. We did procedure and rt fluid quantity was reduced to normal. A message then came from [Maintenance Control] to return to the gate to fix the hydraulic problem. We were under the assumption that [Maintenance Control] had directed him to have us do the procedure because I asked for [Maintenance Control] in the first place.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.