Narrative:

While traveling [internationally]; and while logged on to cpdlc; we received a message to contact the next sector. This closest fix I recollect on our route would be zzzzz. The pilot not flying dialed in the new frequency and contacted that controller. ATC acknowledged our transmission. After some period of time the pilot not flying started that he hadn't heard anyone on frequency for a while and tried contacting [ATC] on the VHF. Having no luck we found a few alternate frequencies; and was able to contact someone. That controller gave us the frequency that we should be on. The pilot not flying contacted that person and checked in. Several minutes went by when the controller came on and advised us we had been NORDO for 45 minutes and were close to entering us airspace and was about 18 miles from having fighter aircraft scrambled to intercept us. We were unaware that anything was wrong until we realized the radio had been silent for a while. We both had been diligently listening the entire time. I am confident that we didn't miss a call. We also were monitoring guard on 121.5. Nothing came through there. Additionally we were logged on to cpdlc and nothing came across there either. Shortly after this event was over; the PIC returned from his rest. I moved to the right seat; and became the pilot not flying. I immediately noticed after my first transmission that the mic got stuck. We eventually got an EICAS message that said radio transmit stating we had a stuck mic. This was intermittent for the next 15 minutes. We had now crossed into us airspace; and the controller there broadcast that someone has a stuck mic. We suspected it was us; and at some point the controller somehow knew that it was us and advised us to try to fix it. After thinking that this happened immediately after I took the seat; I realized that the mic had been sticking prior to this point; and was related (perhaps) to why we didn't hear the [foreign] controllers giving us a frequency change. The EICAS message radio transmit didn't come on consistently since the mic has to be on for a predetermined time to generate the message. So therefore; it may very well have been sticking when we were in [foreign] airspace; but since they were using a series of ground repeaters; perhaps they couldn't tell that an aircraft on frequency had a stuck mic. In our case it would have prevented us from hearing. These are mostly theories I have to try to explain what happened. The thing I know for sure however is that both of us in the cockpit were listening. The only thing I can think of that we could have done better at was to have noticed earlier that we weren't hearing voices on the radio any longer.

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Original NASA ASRS Text

Title: Air Carrier First Officer reported communication difficulties due to an undiscovered stuck microphone.

Narrative: While traveling [internationally]; and while logged on to CPDLC; we received a message to contact the next sector. This closest fix I recollect on our route would be ZZZZZ. The pilot not flying dialed in the new frequency and contacted that controller. ATC acknowledged our transmission. After some period of time the pilot not flying started that he hadn't heard anyone on frequency for a while and tried contacting [ATC] on the VHF. Having no luck we found a few alternate frequencies; and was able to contact someone. That controller gave us the frequency that we should be on. The pilot not flying contacted that person and checked in. Several minutes went by when the controller came on and advised us we had been NORDO for 45 minutes and were close to entering US airspace and was about 18 miles from having fighter aircraft scrambled to intercept us. We were unaware that anything was wrong until we realized the radio had been silent for a while. We both had been diligently listening the entire time. I am confident that we didn't miss a call. We also were monitoring guard on 121.5. Nothing came through there. Additionally we were logged on to CPDLC and nothing came across there either. Shortly after this event was over; the PIC returned from his rest. I moved to the right seat; and became the pilot not flying. I immediately noticed after my first transmission that the mic got stuck. We eventually got an EICAS message that said RADIO TRANSMIT stating we had a stuck mic. This was intermittent for the next 15 minutes. We had now crossed into US airspace; and the controller there broadcast that someone has a stuck mic. We suspected it was us; and at some point the controller somehow knew that it was us and advised us to try to fix it. After thinking that this happened immediately after I took the seat; I realized that the mic had been sticking prior to this point; and was related (perhaps) to why we didn't hear the [foreign] controllers giving us a frequency change. The EICAS message RADIO TRANSMIT didn't come on consistently since the mic has to be on for a predetermined time to generate the message. So therefore; it may very well have been sticking when we were in [foreign] airspace; but since they were using a series of ground repeaters; perhaps they couldn't tell that an aircraft on frequency had a stuck mic. In our case it would have prevented us from hearing. These are mostly theories I have to try to explain what happened. The thing I know for sure however is that both of us in the cockpit were listening. The only thing I can think of that we could have done better at was to have noticed earlier that we weren't hearing voices on the radio any longer.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.