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B777 captain reported conducting flight planning in the aircraft seating area at a foreign airport due to the operations room being unavailable.
| Attributes | |
| ACN | 1581452 |
| Time | |
| Date | 201809 |
| Place | |
| Locale Reference | ZZZZ.Airport |
| State Reference | FO |
| Aircraft 1 | |
| Make Model Name | B777 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain |
| Qualification | Flight Crew Multiengine Flight Crew Instrument Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Total 13889 Flight Crew Type 8771 |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Other / Unknown Ground Event / Encounter Other / Unknown |
Narrative:
After departing the bus at ZZZZ we were immediately engaged by a company reception team. They wanted to know if there was any changes to the fuel. I informed them I had no flight papers to refer to. They could not understand why I did not flight plan on the bus ride to the airport like everyone else. I received a package on the airplane that contained a copy of all the required flight papers. I was told that operations was not available for our use. I took the flight package and spread out the paperwork along with 3 ipads over the first class area to begin flight planning. At this point the gate agents wanted to begin boarding. I immediately stopped the boarding process. Passengers should not have to walk around or take their seats in the middle of a flight crew attempting to flight plan. There is no room in the cockpit with 4 crewmembers and a constant barrage of other support people. [Company] has expressed that all crew members should plan together either in flight ops or a flight planning area. Not on a bus. Also we are not to split up. We should stay together and plan as a team.
Original NASA ASRS Text
Title: B777 Captain reported conducting flight planning in the aircraft seating area at a foreign airport due to the Operations room being unavailable.
Narrative: After departing the bus at ZZZZ we were immediately engaged by a Company reception team. They wanted to know if there was any changes to the fuel. I informed them I had no flight papers to refer to. They could not understand why I did not flight plan on the bus ride to the airport like everyone else. I received a package on the airplane that contained a copy of all the required flight papers. I was told that operations was not available for our use. I took the flight package and spread out the paperwork along with 3 iPads over the First Class area to begin flight planning. At this point the gate agents wanted to begin boarding. I immediately stopped the boarding process. Passengers should not have to walk around or take their seats in the middle of a flight crew attempting to flight plan. There is no room in the cockpit with 4 crewmembers and a constant barrage of other support people. [Company] has expressed that all crew members should plan together either in flight ops or a flight planning area. Not on a bus. Also we are not to split up. We should stay together and plan as a team.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.