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A gate agent reported that due to wet conditions the agent's hands slipped and the loading bridge started to fall towards the aircraft.
| Attributes | |
| ACN | 1575840 |
| Time | |
| Date | 201809 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Taxi |
| Person 1 | |
| Function | Gate Agent / CSR |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Ground Event / Encounter Other / Unknown |
Narrative:
While meeting inbound flight in the rain; I was lowering the passenger loading bridge on the mobile ramp to the aircraft when due to the wet conditions my hands slipped and the bridge fell towards the plane; the springs which normally catch the bridge and help to slowly lower it down did not function properly; making the bridge extremely heavy. I was able to reposition my hands quickly and kept the bridge from falling into the aircraft; in doing so I felt the muscles in my back pull painfully. I was able to finish lowering the bridge to the aircraft and met the flight as normal. After deplaning aircraft I immediately reported the incident to my two supervisors. [One of the supervisors] escorted me to the clinic where I was placed on oji (on the job injury) and sent home.
Original NASA ASRS Text
Title: A gate agent reported that due to wet conditions the agent's hands slipped and the loading bridge started to fall towards the aircraft.
Narrative: While meeting inbound flight in the rain; I was lowering the passenger loading bridge on the mobile ramp to the aircraft when due to the wet conditions my hands slipped and the bridge fell towards the plane; the springs which normally catch the bridge and help to slowly lower it down did not function properly; making the bridge extremely heavy. I was able to reposition my hands quickly and kept the bridge from falling into the aircraft; in doing so I felt the muscles in my back pull painfully. I was able to finish lowering the bridge to the aircraft and met the flight as normal. After deplaning aircraft I immediately reported the incident to my two supervisors. [One of the supervisors] escorted me to the clinic where I was placed on OJI (On the Job Injury) and sent home.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.