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37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
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| Attributes | |
| ACN | 1567114 |
| Time | |
| Date | 201808 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Deviation - Procedural FAR |
Narrative:
Flight was dispatched with ZZZ listed as a destination alternate. After taking a delay for a late inbound aircraft; this delayed the flight out past the time for ZZZ to be a legal alternate for his eta as altitude mins na when tower is closed. This was an oversight by the dispatcher who was dealing with a weight and balance issue out of ZZZ1 and ZZZ2; reroutes out of ZZZ3; and holding for ZZZ4. I attempted to have other dispatchers on duty to possibly assist me in shedding workload; but they were also saturated with similar issues to my own. At the time; most dispatchers had 10-15 flights airborne each. Adding additional staffing; by either dispatchers or support personnel; would have prevented the saturation. Additionally; a thorough review of the notams before issuing the release time would have prevented the issue. I did check the weather conditions an additional time but missed the NOTAM.
Original NASA ASRS Text
Title: Air carrier Dispatcher reported that a delayed flight departed with an inappropriate alternate due to a NOTAM not reviewed during planning. Staffing issues were cited as contributing factors.
Narrative: Flight was dispatched with ZZZ listed as a destination alternate. After taking a delay for a late inbound aircraft; this delayed the flight out past the time for ZZZ to be a legal alternate for his eta as ALT MINS NA WHEN TOWER IS CLOSED. This was an oversight by the dispatcher who was dealing with a weight and balance issue out of ZZZ1 and ZZZ2; reroutes out of ZZZ3; and holding for ZZZ4. I attempted to have other dispatchers on duty to possibly assist me in shedding workload; but they were also saturated with similar issues to my own. At the time; most dispatchers had 10-15 flights airborne each. Adding additional staffing; by either dispatchers or support personnel; would have prevented the saturation. Additionally; a thorough review of the NOTAMs before issuing the release time would have prevented the issue. I did check the weather conditions an additional time but missed the NOTAM.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.