Narrative:

A smart bag with its lithium ion battery intact was tagged for gate check this morning. I checked the port and discovered that the battery had not been removed. We notified customer service; who took the bag to identify the customer (who'd already been enplaned). They were unable to remove the battery. The bag was reunited with its owner and transported in the cabin as per SOP.

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Original NASA ASRS Text

Title: Ramp employee reported a smart bag with Lithium Ion battery installed was reassigned from cargo to passenger cabin per HAZMAT regulations.

Narrative: A Smart bag with its Lithium ion battery intact was tagged for gate check this morning. I checked the port and discovered that the battery had not been removed. We notified Customer Service; who took the bag to identify the customer (who'd already been enplaned). They were unable to remove the battery. The bag was reunited with its owner and transported in the cabin as per SOP.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.