Narrative:

Customer connecting to flight X with lithium battery still in the smart bag. The ramp agent brought the connecting bag to us and battery was removed.

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Original NASA ASRS Text

Title: Gate agent reported a customer with a smart bag with lithium battery attached. Battery was removed and bag was loaded.

Narrative: Customer connecting to Flight X with lithium battery still in the smart bag. The ramp agent brought the connecting bag to us and battery was removed.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.