Narrative:

We were being vectored for an ILS approach and deviating for thunderstorms in the area. Just prior to being cleared for the approach; the pilot flying jeppesen application froze and stopped responding. He could not use the app at all and had to restart the app. The app finally restarted and was usable after being cleared for the approach and already established on the localizer. I believe the cause of this event was an ineffective efb (electronic flight bag). The jeppesen app freezes and crashes far too often and creates an increased workload and distraction during critical phases of flight. Suggestions for avoiding recurrences of this event are to change efb hardware.

Google
 

Original NASA ASRS Text

Title: CRJ-200 Captain reported a navigation app on the Electronic Flight Bag stopped working while being vectored for an approach.

Narrative: We were being vectored for an ILS approach and deviating for thunderstorms in the area. Just prior to being cleared for the approach; the pilot flying Jeppesen application froze and stopped responding. He could not use the app at all and had to restart the app. The app finally restarted and was usable after being cleared for the approach and already established on the localizer. I believe the cause of this event was an ineffective EFB (Electronic Flight Bag). The Jeppesen app freezes and crashes far too often and creates an increased workload and distraction during critical phases of flight. Suggestions for avoiding recurrences of this event are to change EFB hardware.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.