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Air carrier employee reported an undesirable and questionable television broadcast at the passengers' terminal in ord.
| Attributes | |
| ACN | 1536972 |
| Time | |
| Date | 201804 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ORD.Airport |
| State Reference | IL |
| Events | |
| Anomaly | No Specific Anomaly Occurred All Types |
Narrative:
A tv show [was] on the O'hare airport tvs in our terminal (if not the whole airport). On that show; the president of the united states compared to diarrhea... A cartoon character 'flipping the bird' on screen... In our terminal; foreigners visiting for the first time; little kids; two nuns. These people - in our terminal - do not see 'city of chicago channel choice.' they see (our company). Do we really want to present this image in our domain? To me; this was a despicable display that a chicago employee deliberately selected. Unacceptable.I route this with high visibility because; 1. It will take corporate level pressure (possibly coupled with airlines in the terminal) to make the city management listen. 2 the airport experience already has a reputation for the most negative; tension-filled environment many people experience. Do we really need the city adding highly charged political rants before a flight so that an already stressed person can become irately dangerous in a confined space with our flight attendants and gate agents? This is avoidable. Given the aviation safety angle; this also falls within the FAA's purview to give O'hare a 'this is real' phone call.
Original NASA ASRS Text
Title: Air carrier employee reported an undesirable and questionable television broadcast at the passengers' terminal in ORD.
Narrative: A TV show [was] on the O'Hare airport TVs in our terminal (if not the whole airport). On that show; the President of the United States compared to diarrhea... a cartoon character 'flipping the bird' on screen... In our terminal; foreigners visiting for the first time; little kids; two nuns. These people - in our terminal - do not see 'City of Chicago channel choice.' They see (our Company). Do we really want to present this image in our domain? To me; this was a despicable display that a Chicago employee deliberately selected. Unacceptable.I route this with high visibility because; 1. it will take Corporate level pressure (possibly coupled with Airlines in the terminal) to make the City management listen. 2 The airport experience already has a reputation for the most negative; tension-filled environment many people experience. Do we really need the City adding highly charged political rants before a flight so that an already stressed person can become irately dangerous in a confined space with our flight attendants and gate agents? This is avoidable. Given the aviation safety angle; this also falls within the FAA's purview to give O'Hare a 'this is real' phone call.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.