Narrative:

Our pushback was delayed due to us waiting for aog parts for a 777 in ZZZ1. Once we got parts; pushed back and taxied to xxl in ZZZ. We never got final weights; nor were we ever informed we had hazmat on the aircraft. We sent several ACARS messages to load planning as well as contacting operations in ZZZ asking for final weights. We were then advised that hazmat (that we were never aware we had on board) was loaded improperly and we needed to return to the gate so it could be corrected.

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Original NASA ASRS Text

Title: B767 flight crew reported HazMat loading and documentation procedural errors requiring ground return to gate.

Narrative: Our pushback was delayed due to us waiting for AOG parts for a 777 in ZZZ1. Once we got parts; pushed back and taxied to XXL in ZZZ. We never got final weights; nor were we ever informed we had HAZMAT on the aircraft. We sent several ACARS messages to Load Planning as well as contacting Operations in ZZZ asking for final weights. We were then advised that HAZMAT (that we were never aware we had on board) was loaded improperly and we needed to return to the gate so it could be corrected.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.