Narrative:

I have some concern with a trend of stations not answering in range ACARS and/or radio calls. This happened yesterday. I think this is a safety issue as well as an operational and customer service issue. Stations should always have someone to answer the in range ACARS along with manning the radio. I talked with the station and was told that the person who answers the ACARS wasn't on duty yet.

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Original NASA ASRS Text

Title: A319 First Officer reported of stations not answering in range ACARS and/or radio calls.

Narrative: I have some concern with a trend of stations not answering in range ACARS and/or radio calls. This happened yesterday. I think this is a safety issue as well as an operational and customer service issue. Stations should always have someone to answer the in range ACARS along with manning the radio. I talked with the station and was told that the person who answers the ACARS wasn't on duty yet.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.