Narrative:

On descent into eug; abeam the field; downwind at 6000 ft we were cleared for the visual approach 34L. We had loaded the RNAV Y 34L. I instructed the first officer to 'clean up the approach' and activate vectors to zimke (FAF). I turned off the autopilot and autothrottles and I slowed and configured on schedule. When we were turning base to final; cascade approach told us to contact tower. I called flaps five; set vapp; landing check as we rolled out on a 4 nm final. The first officer called the tower on the frequency listed on the RNAV Y 34L approach (124.15). Tower did not answer us. I called for the landing check again and we completed it and stated not cleared to land yet. First officer immediately called tower again; no response; first officer said 'is that the right frequency?' then answered himself while looking at the approach chart and said 'yeah 124.15' I looked at my ipad and verified 124.15 but I didn't say anything. We are now right about 1000 ft still no answer from tower. I tell the first officer to try comm 2. No answer. Now at about 500 ft I say put in ground frequency. Right at this moment we get a solid green light from tower. The light gun was unmistakable; the visibility was good and we could clearly see that it was a steady green from the tower. I said 'we're cleared to land by the green light gun signal' and we continued to land. On roll out the first officer got ground frequency in comm 2 and first officer calls ground as we roll out and they responded that they were transmitting in the blind. We responded that we were also transmitting in the blind and that we were now on comm 2. We suspected the issue to be a comm issue. Once at the gate and on the debrief items we inspected the issue further and discovered that the frequency on the approach chart is not correct. Eug RNAV Y 34L (effective 07 dec 17) page 7-90 tower 124.15 (incorrect). It should read tower 118.9 for 34L.

Related reports:

Google
 

Original NASA ASRS Text

Title: Air carrier flight crew reported confusion determining the correct EUG Tower frequency from the RNAV Y Runway 34L approach chart.

Narrative: On descent into EUG; abeam the field; downwind at 6000 ft we were cleared for the visual approach 34L. We had loaded the RNAV Y 34L. I instructed the FO to 'clean up the approach' and activate vectors to ZIMKE (FAF). I turned off the autopilot and autothrottles and I slowed and configured on schedule. When we were turning base to final; Cascade Approach told us to contact Tower. I called flaps five; set Vapp; landing check as we rolled out on a 4 nm final. The FO called the Tower on the frequency listed on the RNAV Y 34L Approach (124.15). Tower did not answer us. I called for the landing check again and we completed it and stated not cleared to land yet. FO immediately called Tower again; no response; FO said 'is that the right frequency?' Then answered himself while looking at the approach chart and said 'yeah 124.15' I looked at my iPad and verified 124.15 but I didn't say anything. We are now right about 1000 ft still no answer from Tower. I tell the FO to try Comm 2. No answer. Now at about 500 ft I say put in ground frequency. Right at this moment we get a solid green light from Tower. The light gun was unmistakable; the visibility was good and we could clearly see that it was a steady green from the Tower. I said 'we're cleared to land by the green light gun signal' and we continued to land. On roll out the FO got ground frequency in COMM 2 and FO calls Ground as we roll out and they responded that they were transmitting in the blind. We responded that we were also transmitting in the blind and that we were now on Comm 2. We suspected the issue to be a Comm issue. Once at the gate and on the debrief items we inspected the issue further and discovered that the frequency on the approach chart is not correct. EUG RNAV Y 34L (effective 07 Dec 17) page 7-90 Tower 124.15 (incorrect). It should read Tower 118.9 for 34L.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.