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Boeing 777 flight crew reported the aircraft struck the jet bridge while under automated parking guidance due to the improper placement of the jet bridge.
| Attributes | |
| ACN | 1482344 |
| Time | |
| Date | 201709 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | B777-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Taxi |
| Flight Plan | IFR |
| Person 1 | |
| Function | Pilot Flying Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Person 2 | |
| Function | First Officer |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Ground Event / Encounter Object |
Narrative:
While taxiing in to [the] gate using the docking guidance system (dgs) system armed for B777-200; on the centerline with ground crew present; the left engine came in contact with the jet bridge.several factors contributed to the incident. The jet bridge was not parked properly after use. From crew perspective it appeared behind the red line but was not fully stowed in the box. The ground crew present did not signal its proximity to the aircraft as we approached the gate. Several layers of safety were penetrated.
Original NASA ASRS Text
Title: Boeing 777 flight crew reported the aircraft struck the jet bridge while under automated parking guidance due to the improper placement of the jet bridge.
Narrative: While taxiing in to [the] gate using the Docking Guidance System (DGS) system armed for B777-200; on the centerline with ground crew present; the left engine came in contact with the jet bridge.Several factors contributed to the incident. The jet bridge was not parked properly after use. From crew perspective it appeared behind the red line but was not fully stowed in the box. The ground crew present did not signal its proximity to the aircraft as we approached the gate. Several layers of safety were penetrated.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.