Narrative:

The weight and balance for the leg from [departure] to [destination] was off by one passenger. The paperwork was for 145; but we had 146 on board. The gate agents [at departure] had let passenger on without scanning their boarding pass. The gate agents [at destination] had told me that passenger was traveling on a fraudulent ticket. We did 3 weight and balances. 1st the passenger was on; then we were told service operations center (soc) was pulling the passenger off then customer service was putting the passenger back on.

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Original NASA ASRS Text

Title: A319 flight crew reported that they had an unaccounted passenger on board.

Narrative: The weight and balance for the leg from [departure] to [destination] was off by one passenger. The paperwork was for 145; but we had 146 on board. The gate agents [at departure] had let passenger on without scanning their boarding pass. The gate agents [at destination] had told me that passenger was traveling on a fraudulent ticket. We did 3 weight and balances. 1st the passenger was on; then we were told Service operations Center (SOC) was pulling the passenger off then customer service was putting the passenger back on.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.