Narrative:

It was cloudy; could not see the ground but we were close. The gear dropped and the captain said 'prepare for landing.' yikes! We hadn't gotten the approach announcement. We rushed around; picking up trash and checking seat belts. Still couldn't see the ground. I saw the ground; we were coming in fast; perhaps 100 feet? Rushed to my jumpseat and made it. Just before landing the lavatory door behind me opens and a passenger is there. I told him to stay in the lavatory for landing; because he couldn't get back to his seat before landing; hold onto the assist handle and brace himself. This was a passenger sitting in 6C; according to my tablet. The landing was good; the passenger was ok. I called the captain to ask him to stop for a minute so he could get back to his assigned seat; but the captain didn't answer. We did stop for a while so I told him to return to his seat. 'The flight attendant told me I could use the bathroom;' he declared. Wrong. I checked and none of us said he could - we were landing!the captain called me back and I told him what had happened and what I had done. After deplaning; the captain was very apologetic; telling me that air traffic control had changed the runway on them three times. I passed on his apology to the crew. Oh; and I think I forgot to dump the coffee before we landed too. If air traffic control hadn't changed the runway three times; the captain would have been able to notify us in a timely manner. But...stuff happens.

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Original NASA ASRS Text

Title: A321 Flight Attendant reported not receiving the approach announcement from the Captain and only realizing how close to landing when hearing the gear extended. The cabin was not completely secured and a passenger was in the forward lavatory during the landing.

Narrative: It was cloudy; could not see the ground but we were close. The gear dropped and the Captain said 'Prepare for landing.' Yikes! We hadn't gotten the approach announcement. We rushed around; picking up trash and checking seat belts. Still couldn't see the ground. I saw the ground; we were coming in fast; perhaps 100 feet? Rushed to my jumpseat and made it. Just before landing the lavatory door behind me opens and a passenger is there. I told him to stay in the lavatory for landing; because he couldn't get back to his seat before landing; hold onto the assist handle and brace himself. This was a passenger sitting in 6C; according to my tablet. The landing was good; the passenger was OK. I called the Captain to ask him to stop for a minute so he could get back to his assigned seat; but the Captain didn't answer. We did stop for a while so I told him to return to his seat. 'The Flight Attendant told me I could use the bathroom;' he declared. Wrong. I checked and none of us said he could - we were landing!The Captain called me back and I told him what had happened and what I had done. After deplaning; the Captain was very apologetic; telling me that Air Traffic Control had changed the runway on them THREE times. I passed on his apology to the crew. Oh; and I think I forgot to dump the coffee before we landed too. If Air Traffic Control hadn't changed the runway three times; the Captain would have been able to notify us in a timely manner. But...stuff happens.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.