Narrative:

Manager addressed [task] on aircraft without inspecting anything other than the surface area and then using a maintenance manual as a tech data reference. Myself and other maintenance technicians are of the understanding that once a discrepancy has been documented it would be the duty and requirement of the person taking accomplishment for the task perform some type of inspection other than just look at the exterior of the aircraft and call it good. While two maintenance manual sections were cited there was no inspection; just a let's hurry up and make departure and not worry about properly addressing the discrepancy. I file this report to make it known to the FAA and other departments within the company that the company really doesn't support critical behaviors or in accordance with (in accordance with) when it comes to the supervisor and manager positions. I know from what I've be exposed to with regards to the manager this isn't his first rodeo when it comes to supporting or exhibiting the critical behaviors or in accordance with culture that we amts at company through instructor led or web based training are expected to adhere to. We are consistently made aware of this change in culture yet this manager and other members of management are not held to the same standard by the company and the FAA when it comes to this critical behavior and in accordance with culture change.

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Original NASA ASRS Text

Title: Two air carrier maintenance technicians reported that some required inspections on a B777 are documented as completed; but have not actually been addressed.

Narrative: Manager addressed [task] on aircraft without inspecting anything other than the surface area and then using a Maintenance Manual as a tech data reference. Myself and other Maintenance Technicians are of the understanding that once a discrepancy has been documented it would be the duty and requirement of the person taking accomplishment for the task perform some type of inspection other than just look at the exterior of the aircraft and call it good. While two maintenance manual sections were cited there was no inspection; just a let's hurry up and make departure and not worry about properly addressing the discrepancy. I file this report to make it known to the FAA and other departments within the company that the company really doesn't support Critical Behaviors or IAW (In Accordance With) when it comes to the supervisor and manager positions. I know from what I've be exposed to with regards to the manager this isn't his first rodeo when it comes to supporting or exhibiting the Critical Behaviors or IAW culture that we AMTs at Company through instructor led or web based training are expected to adhere to. We are consistently made aware of this change in culture yet this manager and other members of management are not held to the same standard by the company and the FAA when it comes to this Critical Behavior and IAW culture change.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.