Narrative:

I planned this flight according to company flight planning procedures. The flight was delayed out of ZZZ due to winds and a one runway configuration resulting in lengthy taxi times. Flight departed just above min fuel. As a result I was giving this flight additional attention. Shortly after this flight was airborne I had another flight enroute to ZZZ1 that made contact with me via ACARS concerning the fuel state. I ran numbers for that flight and determined that the flight had burned 700lbs more than planned and was getting a message upon calculation that 'insufficient fuel onboard'. The determination was made to divert that flight to add more fuel. At this point my concern increased for the aircraft X flight. It is a 3 hour flight so I was not overly concerned. I made arrangements for diverting the ZZZ1 flight and then directed my attention to the ZZZ flight. Also at this time the end of my shift was approaching. I requested the fob (fuel on board) for this flight and ran the numbers at iso. The numbers returned with the message 'insufficient fuel onboard'. I do not remember exactly but 600-700 lbs under reserve at this point with approximately two hours of flight remaining. My relief showed up and I briefed them on the situation and advised them that a diversion was necessary due to the fuel remaining onboard. I also discussed the issue with the ZZZ1 flight diverting due to higher than planned fuel burn. I turned the desk over to the relieving dispatcher and while they were getting logged on the desk I informed the coordinator and the duty manager of the impending diversion. When I logged on the desk this morning I checked the flight and saw that it did not divert and landed with 1500 lbs. This is a reoccurring issue with the dispatcher that took over the flight not practicing effective flight following and flight management. I looked back at the ACARS communication between the flight and the dispatcher; it appeared that the dispatcher just resigned and accepted whatever the crew said. The crew appeared to have a case of get there-itis based on the communication as well. I can only do so much and expect that when flights are handed over to and accepted by another 'qualified' dispatcher that this type of situation does not occur.

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Original NASA ASRS Text

Title: ERJ-170 Dispatcher and First Officer reported that due to strong headwinds flight planned to divert; however; winds decreased and Crew proceeded to destination but landed with less than reserve fuel.

Narrative: I planned this flight according to company flight planning procedures. The flight was delayed out of ZZZ due to winds and a one runway configuration resulting in lengthy taxi times. Flight departed just above min fuel. As a result I was giving this flight additional attention. Shortly after this flight was airborne I had another flight enroute to ZZZ1 that made contact with me via ACARS concerning the fuel state. I ran numbers for that flight and determined that the flight had burned 700lbs more than planned and was getting a message upon calculation that 'Insufficient fuel onboard'. The determination was made to divert that flight to add more fuel. At this point my concern increased for the Aircraft X flight. It is a 3 hour flight so I was not overly concerned. I made arrangements for diverting the ZZZ1 flight and then directed my attention to the ZZZ flight. Also at this time the end of my shift was approaching. I requested the FOB (Fuel on Board) for this flight and ran the numbers at ISO. The numbers returned with the message 'Insufficient fuel onboard'. I do not remember exactly but 600-700 lbs under reserve at this point with approximately two hours of flight remaining. My relief showed up and I briefed them on the situation and advised them that a diversion was necessary due to the fuel remaining onboard. I also discussed the issue with the ZZZ1 flight diverting due to higher than planned fuel burn. I turned the desk over to the relieving dispatcher and while they were getting logged on the desk I informed the coordinator and the duty manager of the impending diversion. When I logged on the desk this morning I checked the flight and saw that it did not divert and landed with 1500 lbs. This is a reoccurring issue with the dispatcher that took over the flight not practicing effective flight following and flight management. I looked back at the ACARS communication between the flight and the dispatcher; it appeared that the dispatcher just resigned and accepted whatever the crew said. The crew appeared to have a case of get there-itis based on the communication as well. I can only do so much and expect that when flights are handed over to and accepted by another 'qualified' dispatcher that this type of situation does not occur.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.