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Air carrier gate agent reported the flight returned after takeoff where it was discovered the passenger entry door was partially open.
| Attributes | |
| ACN | 1412448 |
| Time | |
| Date | 201612 |
| Aircraft 1 | |
| Make Model Name | B737-700 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Climb |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Exterior Pax/Crew Door |
| Person 1 | |
| Function | Gate Agent / CSR |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy |
Narrative:
The L1 door was closed properly by agent as per SOP and [it] looked [like] the door was closed and seemed to lock properly. The aircraft was dispatched and on takeoff the door partially opened and there was a need to air return due to heavy noise and air coming into the cabin from outside. When the aircraft returned and was on gate; tech ops met aircraft and discovered the door not flush.
Original NASA ASRS Text
Title: Air carrier Gate Agent reported the flight returned after takeoff where it was discovered the passenger entry door was partially open.
Narrative: The L1 door was closed properly by agent as per SOP and [it] looked [like] the door was closed and seemed to lock properly. The aircraft was dispatched and on takeoff the door partially opened and there was a need to air return due to heavy noise and air coming into the cabin from outside. When the aircraft returned and was on gate; tech ops met aircraft and discovered the door not flush.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.