<< >> NASA ASRS Report 141126, March 1990

Air carrier loses access door on takeoff. Dispatcher at next stop attempts to amend release and add cdl. Flight crew departs without amended release.

Attributes
ACN	141126
Time
Date	199003
Day	Thu
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : cak
State Reference	OH
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Flight Conditions	VMC
Light	Dusk
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Flight Phase	ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	other personnel
Qualification	other
ASRS Report	141126
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	aircraft equipment problem : less severe non adherence : far non adherence : published procedure other anomaly other
Independent Detector	other other : unspecified atc other other : unspecified
Resolutory Action	none taken : anomaly accepted other
Consequence	Other
Supplementary
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

Flight into cak, the crew reported to tower part fell off aircraft out of day. Part was found when the day FAA tower required a runway check. Flight departed cak west/O amended release adding the cdl nacelle strut access door to the release, operated by same crew. I am the dispatcher. I had a phone conversation with the captain concerning the incident when he arrived at cak. I told him I would amend the release when our maintenance gave me the cdl. He said he would go back on the aircraft and wait for me to send the amendment via ACARS. I telephoned maintenance requesting number and verbage of cdl and was told the captain told them that he wasn't going to write it up in the logbook. I did send an ACARS message to the crew telling him to write it up and give it to maintenance. He didn't acknowledge the ACARS message. I called our cak operations and was not able to get through. My efforts failed, the flight departed west/O an amended release on schedule.

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Original NASA ASRS Text

Title: ACR LOSES ACCESS DOOR ON TKOF. DISPATCHER AT NEXT STOP ATTEMPTS TO AMEND RELEASE AND ADD CDL. FLT CREW DEPARTS WITHOUT AMENDED RELEASE.

Narrative: FLT INTO CAK, THE CREW RPTED TO TWR PART FELL OFF ACFT OUT OF DAY. PART WAS FOUND WHEN THE DAY FAA TWR REQUIRED A RWY CHK. FLT DEPARTED CAK W/O AMENDED RELEASE ADDING THE CDL NACELLE STRUT ACCESS DOOR TO THE RELEASE, OPERATED BY SAME CREW. I AM THE DISPATCHER. I HAD A PHONE CONVERSATION WITH THE CAPT CONCERNING THE INCIDENT WHEN HE ARRIVED AT CAK. I TOLD HIM I WOULD AMEND THE RELEASE WHEN OUR MAINT GAVE ME THE CDL. HE SAID HE WOULD GO BACK ON THE ACFT AND WAIT FOR ME TO SEND THE AMENDMENT VIA ACARS. I TELEPHONED MAINT REQUESTING NUMBER AND VERBAGE OF CDL AND WAS TOLD THE CAPT TOLD THEM THAT HE WASN'T GOING TO WRITE IT UP IN THE LOGBOOK. I DID SEND AN ACARS MESSAGE TO THE CREW TELLING HIM TO WRITE IT UP AND GIVE IT TO MAINT. HE DIDN'T ACKNOWLEDGE THE ACARS MESSAGE. I CALLED OUR CAK OPS AND WAS NOT ABLE TO GET THROUGH. MY EFFORTS FAILED, THE FLT DEPARTED W/O AN AMENDED RELEASE ON SCHEDULE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.