Narrative:

Arriving at the aircraft X; ECAM fuel idg 2 cool fault was displayed. Notified [maintenance]. The mechanic's first attempt to fix the write up was a circuit breaker reset. The second attempt was a centralized fault display system (cfds) reset.the third attempt was to power down the entire airplane and turn it back on again. The fourth attempt was to start engine number 2 at the gate with passengers on board.none of those were successful. More importantly; that particular ECAM is only applicable to [certain aircraft]. We were in [aircraft X ECAM not applicable].1.make sure we have procedures that reflect reality. 2.train mechanics to not make up their own reset procedures in order to get an on time departure.

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Original NASA ASRS Text

Title: A319 Captain reported the mechanic's attempts to resolve an ECAM FUEL IDG 2 COOL FAULT were not properly based on established procedures.

Narrative: Arriving at the Aircraft X; ECAM FUEL IDG 2 COOL FAULT was displayed. Notified [maintenance]. The mechanic's first attempt to fix the write up was a circuit breaker reset. The second attempt was a Centralized Fault Display System (CFDS) reset.The third attempt was to power down the entire airplane and turn it back on again. The fourth attempt was to start engine number 2 at the gate with passengers on board.None of those were successful. More importantly; that particular ECAM is only applicable to [certain aircraft]. We were in [Aircraft X ECAM not applicable].1.Make sure we have procedures that reflect reality. 2.Train mechanics to not make up their own reset procedures in order to get an on time departure.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.