Narrative:

On tynee 1 arrival; at initial check-in with approach; reported information XXX. It included that rsw was landing with visual approaches to runway 06. On check-in; approach failed to assign a runway or transition on the STAR. We were only assigned to descend and maintain 6000 ft. Since the RNAV arrival splits in the event of a runway 24 operation; I queried which arrival transition we were to fly; since quick programming would be required if it were to change.the controller replied that she didn't need to assign a runway since I checked in with the ATIS. I then stated that on an RNAV arrival we needed to know the transition. She said she didn't understand what I was asking? In truth; all she needed to do was give me the requested information and provide the service that she is paid to provide. A new controller then took over; gave us a descent; and assigned a heading; now I knew what we needed to do.the first controller was annoyed with my query. Maybe in her mind; it is obvious what is expected in rsw. When it comes to RNAV arrivals; in light of all the complexities involved at numerous airports; I think standardization is extremely important. If they want us to fly a specific transition to a specific runway without conversation then this needs to be spelled out in the ATIS. It was not. Is a change needed to the controller handbook? I do not know.

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Original NASA ASRS Text

Title: B737 Captain reported difficulty getting cooperation with ATC concerning which STAR transition to fly.

Narrative: On TYNEE 1 Arrival; at initial check-in with Approach; reported information XXX. It included that RSW was landing with visual approaches to Runway 06. On check-in; Approach failed to assign a runway or transition on the STAR. We were only assigned to descend and maintain 6000 ft. Since the RNAV arrival splits in the event of a Runway 24 operation; I queried which arrival transition we were to fly; since quick programming would be required if it were to change.The Controller replied that she didn't need to assign a runway since I checked in with the ATIS. I then stated that on an RNAV arrival we needed to know the transition. She said she didn't understand what I was asking? In truth; all she needed to do was give me the requested information and provide the service that she is paid to provide. A new Controller then took over; gave us a descent; and assigned a heading; now I knew what we needed to do.The first Controller was annoyed with my query. Maybe in her mind; it is obvious what is expected in RSW. When it comes to RNAV arrivals; in light of all the complexities involved at numerous airports; I think standardization is extremely important. If they want us to fly a specific transition to a specific runway without conversation then this needs to be spelled out in the ATIS. It was not. Is a change needed to the controller handbook? I do not know.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.