 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Jetbridge driver reported contacting a push back tug when he was attempting to dock with an aircraft.
| Attributes | |
| ACN | 1376563 |
| Time | |
| Date | 201608 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | B787-900 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Gate Agent / CSR |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Ground Event / Encounter Other / Unknown |
Narrative:
I had just left my assignment in time to run down the jet bridge and meet [the aircraft]. The ramp advised me to raise the jet bridge and I noticed that the plane was a dreamliner. They gave me the go ahead and I glanced at the sign that said 'L1 door dreamliner'. I started to try and put the bridge on the L1 door but it would not fit. I tried for about 2 or 3 min before a ramp guy yelled at me and pointed. I saw a push back tug under the jet bridge but I never heard a collision or felt one. I thought he wanted me to watch it. So I kept driving. Then the lead yelled and said 'L2 door for the 900'. I never knew the plane was a 900; the ramp did not tell me before driving; ops did not tell me on its arrival and I never had time to look before running to the assignment. I only glanced at the sign which said 'L1 door' and started driving. I only knew I had hit the push back tug when management came to the area.
Original NASA ASRS Text
Title: Jetbridge driver reported contacting a push back tug when he was attempting to dock with an aircraft.
Narrative: I had just left my assignment in time to run down the jet bridge and meet [the aircraft]. The ramp advised me to raise the jet bridge and I noticed that the plane was a Dreamliner. They gave me the go ahead and I glanced at the sign that said 'L1 door Dreamliner'. I started to try and put the bridge on the L1 door but it would not fit. I tried for about 2 or 3 min before a ramp guy yelled at me and pointed. I saw a push back tug under the jet bridge but I never heard a collision or felt one. I thought he wanted me to watch it. So I kept driving. Then the lead yelled and said 'L2 door for the 900'. I never knew the plane was a 900; the ramp did not tell me before driving; ops did not tell me on its arrival and I never had time to look before running to the assignment. I only glanced at the sign which said 'L1 door' and started driving. I only knew I had hit the push back tug when management came to the area.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.