Air carrier flight crew had issue with the controller pilot data link communication load function re...

Attributes
ACN	1371169
Time
Date	201607
Local Time Of Day	1801-2400
Place
Locale Reference	ZOA.ARTCC
State Reference	CA
Environment
Flight Conditions	VMC
Light	Dusk
Aircraft 1
Make Model Name	Widebody Transport
Operating Under FAR Part	Part 121
Flight Phase	Cruise
Flight Plan	IFR
Person 1
Function	Captain Pilot Not Flying
Qualification	Flight Crew Air Transport Pilot (ATP)
Experience	Flight Crew Last 90 Days 65 Flight Crew Total 14600 Flight Crew Type 12000
Person 2
Function	First Officer Pilot Flying
Qualification	Flight Crew Air Transport Pilot (ATP)
Experience	Flight Crew Last 90 Days 85 Flight Crew Total 8000 Flight Crew Type 2000
Events
Anomaly	Deviation - Procedural Clearance Deviation - Procedural Published Material / Policy Deviation - Track / Heading All Types

Narrative:

Climbing out of oakland; oak center gave us syrah after initial takeoff heading. Our filed clearance was OAK8 oak J80 dugal; krost J198 ilc pub J28 gck enl [destination airport]. Our controller pilot data link communication (cpdlc) clearance stated OAK8. This is a revised clearance after ilc cleared to [destination]. This is what our FMC showed for clearance; we printed the clearance; but I did not look at the printed. On climb out norcal gave us syrah ; we went there and then had ilc as our next waypoint. Passed syrah; to ilc passing oca and climbing to FL350 oak center asked what our next waypoint was; we said ilc. He said don't know who gave you that; but cleared direct ilc. We then looked at our printed clearance; and saw on that; cleared to ilc via syrah Q128 jesica Oak8 this is a revised clearance. This does not show up on the FMC screen!!!!! We took photo of clearance as proof it wasn't there on the FMC. This format on the FMC is a problem. This could have been very bad.

Original NASA ASRS Text

Title: Air carrier flight crew had issue with the Controller Pilot Data Link Communication load function resulting in an incorrect routing loaded into the FMC.

Narrative: Climbing out of Oakland; Oak center gave us SYRAH after initial Takeoff heading. Our filed clearance was OAK8 OAK J80 DUGAL; KROST J198 ILC Pub J28 GCK ENL [destination airport]. Our Controller Pilot Data Link Communication (CPDLC) clearance stated OAK8. This is a revised clearance after ILC cleared to [destination]. This is what our FMC showed for clearance; we printed the clearance; but I did not look at the printed. On climb out NorCal gave us SYRAH ; we went there and then had ILC as our next waypoint. Passed SYRAH; to ILC passing OCA and climbing to FL350 Oak center asked what our next waypoint was; we said ILC. He said don't know who gave you that; but cleared direct ILC. We then looked at our Printed clearance; and saw on that; cleared to ILC via SYRAH Q128 JESICA Oak8 this is a revised clearance. This does NOT show up on the FMC screen!!!!! We took photo of clearance as proof it wasn't there on the FMC. This format on the FMC is a problem. This could have been very bad.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Air carrier flight crew had issue with the controller pilot data link communication load function resulting in an incorrect routing loaded into the FMC.