<< >> NASA ASRS Report 1353659, May 2016

Air carrier flight crew is advised by a flight attendant during push back that a passenger is having a panic attack and wants off the aircraft immediately. The aircraft was tugged back to the gate and the passenger's wishes were granted.

Attributes
ACN	1353659
Time
Date	201605
Local Time Of Day	1201-1800
Place
Locale Reference	LAX.Airport
State Reference	CA
Aircraft 1
Make Model Name	Medium Large Transport
Operating Under FAR Part	Part 121
Flight Phase	Taxi
Flight Plan	IFR
Person 1
Function	Pilot Flying Captain
Qualification	Flight Crew Air Transport Pilot (ATP)
Person 2
Function	Pilot Not Flying First Officer
Qualification	Flight Crew Air Transport Pilot (ATP)
Events
Anomaly	Flight Deck / Cabin / Aircraft Event Illness

Narrative:

During pushback; flight attendants advised that a passenger was having a panic attack. Returned to gate and requested law enforcement/medical to arrive at the gate as the passenger quickly disembarked and hurriedly rushed into the terminal before we could complete the parking check.

Related reports:

• A large air carrier aircraft suffered a rapid decompression ...

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Original NASA ASRS Text

Title: Air carrier flight crew is advised by a Flight Attendant during push back that a passenger is having a panic attack and wants off the aircraft immediately. The aircraft was tugged back to the gate and the passenger's wishes were granted.

Narrative: During pushback; flight attendants advised that a passenger was having a panic attack. Returned to gate and requested law enforcement/medical to arrive at the gate as the passenger quickly disembarked and hurriedly rushed into the terminal before we could complete the parking check.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.