ZAU controller reported ZOB ARTCC routinely does not accept automated handoffs in a timely manner.

Attributes
ACN	1350322
Time
Date	201604
Local Time Of Day	1801-2400
Place
Locale Reference	ZAU.ARTCC
State Reference	IL
Environment
Light	Night
Aircraft 1
Make Model Name	Medium Large Transport Low Wing 2 Turbojet Eng
Operating Under FAR Part	Part 121
Flight Phase	Descent
Route In Use	Direct
Flight Plan	IFR
Person 1
Function	Enroute
Qualification	Air Traffic Control Fully Certified
Experience	Air Traffic Control Time Certified In Pos 1 (yrs) 3.4
Events
Anomaly	ATC Issue All Types Airspace Violation All Types Deviation - Procedural Published Material / Policy

Narrative:

I am reporting this for another controller who seemed unwilling to do so. ZOB center did not take a handoff on aircraft X until the plane was less than a minute flying time to their boundary and had to call them to take the handoff. ZOB center routinely doesn't take handoffs in a timely manner. ZOB center controllers need remedial training on how far out beyond their boundaries to set their maps and what constitutes 'timely acceptance of a handoff.' they clearly understand neither.

Original NASA ASRS Text

Title: ZAU Controller reported ZOB ARTCC routinely does not accept automated handoffs in a timely manner.

Narrative: I am reporting this for another controller who seemed unwilling to do so. ZOB Center did not take a handoff on Aircraft X until the plane was less than a minute flying time to their boundary and had to call them to take the handoff. ZOB Center ROUTINELY doesn't take handoffs in a timely manner. ZOB Center controllers need remedial training on how far out beyond their boundaries to set their maps and what constitutes 'timely acceptance of a handoff.' They clearly understand neither.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.