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B737-800 flight attendant reported supervisors are pressuring flight attendants to board the aircraft before completing their pre-boarding sops.
| Attributes | |
| ACN | 1349414 |
| Time | |
| Date | 201604 |
| Local Time Of Day | 0601-1200 |
| Place | |
| Locale Reference | MCO.Airport |
| State Reference | FL |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | B737-800 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) Flight Attendant In Charge |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Deviation - Procedural FAR |
Narrative:
I arrived at the gate 30 minutes prior to departure; and was going through my security and equipment checks. Op sup asked if we were ready; and I said no; I was still doing my checks. He said there were a number of wheelchairs. I told him I understood; but had to finish my check first. Before I was finished; I look up; and another agent had brought down wheelchair passengers. He said he was told we were ready. Operations supervisors are pressuring flight attendants and operations agents to board before having time to complete a thorough security and equipment check. Lining up pre boards in the jetway is starting the boarding process before ensuring the aircraft is ready to go. Ops supervisors need to be aware of what is in their manual. Coordinated with the a flight attendant; before deciding to board. I understand the need for on time performance; but security checks are in place for a reason.
Original NASA ASRS Text
Title: B737-800 Flight Attendant reported supervisors are pressuring flight attendants to board the aircraft before completing their pre-boarding SOPs.
Narrative: I arrived at the gate 30 minutes prior to departure; and was going through my security and equipment checks. Op sup asked if we were ready; and I said no; I was still doing my checks. He said there were a number of wheelchairs. I told him I understood; but had to finish my check first. Before I was finished; I look up; and another agent had brought down wheelchair passengers. He said he was told we were ready. Operations supervisors are pressuring Flight Attendants and Operations Agents to board before having time to complete a thorough security and equipment check. Lining up pre boards in the jetway is starting the boarding process before ensuring the aircraft is ready to go. Ops supervisors need to be aware of what is in their manual. Coordinated with the A FA; before deciding to board. I understand the need for on time performance; but security checks are in place for a reason.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.