Narrative:

We had to de-ice so we proceeded to the de-ice pad. Everything was normal until the post de-ice report. The person providing the 'report' said we were clear and had type I and type iv applied. The captain inquired about the rest of the report and we were met with silence. A few moments later (after the supervisor returned; I think); the original person replied with the remaining information. I have de-iced in multiple airports and have always received a standard format; without prompting; from a professional de-ice crew. This individual appeared to be new and either not remember their training or not have been trained. This person had no business being involved in such a safety sensitive operation.

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Original NASA ASRS Text

Title: Air carrier First Officer reported the de-ice crew did not provide crew with standard information post de-ice procedure.

Narrative: We had to de-ice so we proceeded to the de-ice pad. Everything was normal until the post de-ice report. The person providing the 'report' said we were clear and had Type I and Type IV applied. The captain inquired about the rest of the report and we were met with silence. A few moments later (after the supervisor returned; I think); the original person replied with the remaining information. I have de-iced in multiple airports and have always received a standard format; without prompting; from a professional de-ice crew. This individual appeared to be new and either not remember their training or not have been trained. This person had no business being involved in such a safety sensitive operation.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.