Narrative:

Electronic flight bag (efb) froze and subsequently restarted when switching from arrival to approach plate; base to final; in challenging IMC conditions. Changed to paper charts; unnecessary distraction. Efb is completely updated and properly charged.poor performance of the efb and jeppview app.the efb freezing issues need to be addressed. Many pilots I fly with experience un-commanded restarts or frozen screens during non-essential phases of flight; at this point it's become expected and widespread. During an approach it's not just a nuisance; it's a serious distraction. Paper charts need to be maintained in the aircraft until these issues are properly addressed.

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Original NASA ASRS Text

Title: CRJ-700 First Officer reported his Electronic Flight Bag froze up multiple times on arrival in 'challenging IMC conditions'.

Narrative: Electronic Flight Bag (EFB) froze and subsequently restarted when switching from arrival to approach plate; base to final; in challenging IMC conditions. Changed to paper charts; unnecessary distraction. EFB is completely updated and properly charged.Poor performance of the EFB and Jeppview app.The EFB freezing issues need to be addressed. Many pilots I fly with experience un-commanded restarts or frozen screens during non-essential phases of flight; at this point it's become expected and widespread. During an approach it's not just a nuisance; it's a serious distraction. Paper charts need to be maintained in the aircraft until these issues are properly addressed.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.