A flight crew reported they were advised by a flight attendant that a passenger had observed some pa...

Attributes
ACN	1316945
Time
Date	201512
Local Time Of Day	1201-1800
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Make Model Name	Medium Large Transport Low Wing 2 Turbojet Eng
Operating Under FAR Part	Part 121
Flight Phase	Climb
Flight Plan	IFR
Person 1
Function	Captain Pilot Not Flying
Experience	Flight Crew Last 90 Days 151
Person 2
Function	First Officer Pilot Flying
Experience	Flight Crew Last 90 Days 130
Events
Anomaly	Aircraft Equipment Problem Less Severe Inflight Event / Encounter Weather / Turbulence

Narrative:

We encountered turbulence on the climbout. Passengers informed flight attendants that 'part of the wing had fallen off.' flight attendant initially was unable to leave her seat due to turbulence; but was later able to gather info and observe the damage. She communicated to me that part of the flap had departed the aircraft and that another part was dangling. I alerted ATC that we had lost a part of the flap and that we wished to divert to [a nearby airport]. I gave an approximate location that we encountered the turbulence and where I though the part was lost. We landed uneventfully and the fire chief directed we shut down and be towed to the gate due to the dangling part under the wing.

Original NASA ASRS Text

Title: A flight crew reported they were advised by a Flight Attendant that a passenger had observed some parts falling off the wing. The flight diverted to a nearby alternate airport.

Narrative: We encountered turbulence on the climbout. Passengers informed flight attendants that 'part of the wing had fallen off.' Flight Attendant initially was unable to leave her seat due to turbulence; but was later able to gather info and observe the damage. She communicated to me that part of the flap had departed the aircraft and that another part was dangling. I alerted ATC that we had lost a part of the flap and that we wished to divert to [a nearby airport]. I gave an approximate location that we encountered the turbulence and where I though the part was lost. We landed uneventfully and the fire chief directed we shut down and be towed to the gate due to the dangling part under the wing.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A flight crew reported they were advised by a flight attendant that a passenger had observed some parts falling off the wing. The flight diverted to a nearby alternate airport.