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37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
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| Attributes | |
| ACN | 1309886 |
| Time | |
| Date | 201511 |
| Local Time Of Day | 0601-1200 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Flight Conditions | VMC |
| Light | Dawn |
| Aircraft 1 | |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Electrical Distribution |
| Person 1 | |
| Function | Captain Pilot Flying |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 85 Flight Crew Total 22456 Flight Crew Type 4037 |
| Person 2 | |
| Function | Pilot Not Flying First Officer |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 216 Flight Crew Type 4008 |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Flight Deck / Cabin / Aircraft Event Smoke / Fire / Fumes / Odor |
Narrative:
We received a call from the flight attendant that she detected a very strong smell of electrical smell and observed a 'haze in the cabin.' I gave control of the a/C to the first officer as I was flying and directed the fas to shut off the ovens. They replied they were not in use. I then asked them to pull the circuit breakers. We waited about a minute; then determined the smoke had not dissipated but had not gotten worse. I noticed that we were just past ZZZ and thought to myself that ZZZ would be the closest airport to divert to. I asked first officer to [advise ATC] and as I told the fas to prepare the cabin; we determined that the smoke and smell dissipated. The first officer and I reevaluated the situation and we elected to ask for a diversion to ZZZ1. We had several texts back and forth with dispatch and diverted via the divert page in the FMC. I tried several time to get a 'call me' from dispatch. I never got one. I could not get in contact with the company on ZZZ ops frequency and ZZZ1 could not hear us clearly enough to communicate. I wound up simply getting a text back from dispatch; 'are you diverting?' I told them yes we are going to ZZZ1. I pushed 'call me' again so he could weigh in but at this point we started down for the airport and the final decision was made. I considered a sat call but at that point; again we were running out of time where we were not busy; so we pressed on ZZZ1. We proceeded to ZZZ1 without further incident. The crash fire rescue equipment first responders met the AC [on the taxiway] and we advised them there was no smoke and they followed us to the gate.
Original NASA ASRS Text
Title: B757 Flight Attendant reported haze and a strong electrical smell detected in the cabin. Aircraft diverted and there was no haze after landing.
Narrative: We received a call from the Flight Attendant that she detected a VERY strong smell of electrical smell and observed a 'haze in the cabin.' I gave control of the A/C to the First Officer as I was flying and directed the FAs to shut off the ovens. They replied they were not in use. I then asked them to pull the circuit breakers. We waited about a minute; then determined the smoke had not dissipated but had not gotten worse. I noticed that we were just past ZZZ and thought to myself that ZZZ would be the closest airport to divert to. I asked First Officer to [advise ATC] and as I told the FAs to prepare the cabin; we determined that the smoke and smell dissipated. The First Officer and I reevaluated the situation and we elected to ask for a diversion to ZZZ1. We had several texts back and forth with dispatch and diverted via the divert page in the FMC. I tried several time to get a 'call me' from dispatch. I never got one. I could not get in contact with the company on ZZZ ops frequency and ZZZ1 could not hear us clearly enough to communicate. I wound up simply getting a text back from dispatch; 'are you diverting?' I told them yes we are going to ZZZ1. I pushed 'call me' again so he could weigh in but at this point we started down for the airport and the final decision was made. I considered a SAT call but at that point; again we were running out of time where we were not busy; so we pressed on ZZZ1. We proceeded to ZZZ1 without further incident. The CFR first responders met the AC [on the taxiway] and we advised them there was no smoke and they followed us to the gate.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.