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A320 captain reported ramp personnel did not follow sops on aircraft arrival; putting themselves in danger.
| Attributes | |
| ACN | 1302580 |
| Time | |
| Date | 201510 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Person 1 | |
| Function | Pilot Flying Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Ground Event / Encounter Other / Unknown |
Narrative:
Arrived at gate and prior to engine shutdown forward cargo door opened. Waved to ground marshaller to come to cockpit; never showed. Called operations for ramp manager to discuss danger and procedures violation. No one showed. Called operations 3 times and was advised they passed the word. I advised that I would write the report and was told that is what I need to do.
Original NASA ASRS Text
Title: A320 Captain reported ramp personnel did not follow SOPs on aircraft arrival; putting themselves in danger.
Narrative: Arrived at gate and prior to engine shutdown forward cargo door opened. Waved to ground marshaller to come to cockpit; never showed. Called operations for Ramp Manager to discuss danger and procedures violation. No one showed. Called operations 3 times and was advised they passed the word. I advised that I would write the report and was told that is what I need to do.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.