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B737 captain reports holding at poogy at 17;000 feet on the ENDEE3 arrival to mdw; then told to proceed direct to poogy and descend via the ENDEE3. The next controller chastises the crew for not descending via the ENDEE3 (still at 17;000 feet) but not required to descend until nanee at or below 15;000 feet. The reporter is perplexed.
| Attributes | |
| ACN | 1288980 |
| Time | |
| Date | 201508 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZAU.ARTCC |
| State Reference | IL |
| Environment | |
| Flight Conditions | Mixed |
| Light | Night |
| Aircraft 1 | |
| Make Model Name | B737-700 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Descent |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 152 Flight Crew Type 9000 |
| Events | |
| Anomaly | ATC Issue All Types Deviation - Procedural Clearance |
Narrative:
We were on the endee 3 arrival into chicago holding at poogy at 17;000 feet. Chicago center cleared us direct to poogy and to 'descend via the endee 3 arrival'. After this; they handed us off to chicago center. We checked-in at 17;000 feet on the endee 3 arrival. Prior to our first crossing fix of nanee; ATC asked us what altitude we were at. I responded 17;000 feet. We were immediately belittled and sharply reminded that we were cleared to descend via the endee 3. I responded that we would make our first crossing fix at nanee at or below 15;000 feet. ATC immediately turned us off the arrival and was short with us. I asked if there was a problem with our altitude. His response was to ask if we knew what a 'descend via clearance meant?' I knew that we were in compliance with all ATC instructions; therefore I did not respond. I knew a response would escalate the situation as it was clear ATC was stressed; over-reactive and may have had us confused with another aircraft.ATC may need increased staffing to relieve overworked controllers; particularly in a high weather situation.
Original NASA ASRS Text
Title: B737 Captain reports holding at POOGY at 17;000 feet on the ENDEE3 arrival to MDW; then told to proceed direct to POOGY and descend via the ENDEE3. The next Controller chastises the crew for not descending via the ENDEE3 (still at 17;000 feet) but not required to descend until NANEE at or below 15;000 feet. The reporter is perplexed.
Narrative: We were on the ENDEE 3 Arrival into Chicago holding at POOGY at 17;000 feet. Chicago Center cleared us direct to POOGY and to 'descend via the ENDEE 3 Arrival'. After this; they handed us off to Chicago Center. We checked-in at 17;000 feet on the ENDEE 3 Arrival. Prior to our first crossing fix of NANEE; ATC asked us what altitude we were at. I responded 17;000 feet. We were immediately belittled and sharply reminded that we were cleared to descend via the ENDEE 3. I responded that we would make our first crossing fix at NANEE at or below 15;000 feet. ATC immediately turned us off the arrival and was short with us. I asked if there was a problem with our altitude. His response was to ask if we knew what a 'descend via clearance meant?' I knew that we were in compliance with all ATC instructions; therefore I did not respond. I knew a response would escalate the situation as it was clear ATC was stressed; over-reactive and may have had us confused with another aircraft.ATC may need increased staffing to relieve overworked Controllers; particularly in a high weather situation.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.