Narrative:

I was being relieved off of departure radar north (drn) when aircraft X departed flashing 'dm' (departure message) in the data block. I hurried to finish the relief briefing so I could troubleshoot. When I did; I found aircraft Y inbound to atl. [Airline company] had two aircraft with the same call sign in the air at the same time. We advised our aircraft X he was now going to be aircraft xa and I made the change in eram.I advised the supervisor and asked if he wanted to take care of it or if I should; he said; 'go ahead'. I don't believe he took any action.please share this information with whoever you see fit. [Airline company] should be asked to advise their dispatchers to take greater caution when flight numbers involve different aircraft; especially at their hubs. In this case; it wasn't a huge problem; it created confusion and additional workload; but it is nonetheless unacceptable.

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Original NASA ASRS Text

Title: A80 controller reports of two aircraft with the same call sign in the airspace; one an arrival and the other was a departure. Controller added a letter to the end of one of the calls signs.

Narrative: I was being relieved off of Departure Radar North (DRN) when Aircraft X departed flashing 'DM' (Departure Message) in the data block. I hurried to finish the relief briefing so I could troubleshoot. When I did; I found Aircraft Y inbound to ATL. [Airline Company] had two aircraft with the same call sign in the air at the same time. We advised our Aircraft X he was now going to be Aircraft XA and I made the change in ERAM.I advised the supervisor and asked if he wanted to take care of it or if I should; he said; 'go ahead'. I don't believe he took any action.Please share this information with whoever you see fit. [Airline company] should be asked to advise their dispatchers to take greater caution when flight numbers involve different aircraft; especially at their HUBs. In this case; it wasn't a huge problem; it created confusion and additional workload; but it is nonetheless unacceptable.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.