<< >> NASA ASRS Report 1258293, April 2015

Both the captain and first officer ipad jepp tc apps crashed in flight. The crew had dispatch contact ATC for vectors to their filed destination which was VMC.

Attributes
ACN	1258293
Time
Date	201504
Local Time Of Day	1801-2400
Place
Locale Reference	ZZZ.ARTCC
State Reference	US
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Make Model Name	B737-800
Operating Under FAR Part	Part 121
Flight Phase	Cruise
Flight Plan	IFR
Component
Aircraft Component	Tablet
Person 1
Function	Captain
Qualification	Flight Crew Air Transport Pilot (ATP)
Person 2
Function	First Officer
Qualification	Flight Crew Air Transport Pilot (ATP)
Events
Anomaly	Aircraft Equipment Problem Less Severe

Narrative:

Enroute; the jepp tc application crashed on both captain and first officer ipads. Both ipads had sufficient battery life remaining. None of the numerous attempts to restore operation were successful. Weather at our destination was VMC. Contacted dispatch to coordinate for radar vectors to a visual approach. Landed uneventfully at our filed destination.

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Original NASA ASRS Text

Title: Both the Captain and First Officer iPad JEPP TC APPs crashed in flight. The crew had Dispatch contact ATC for vectors to their filed destination which was VMC.

Narrative: Enroute; the Jepp TC application crashed on both Captain and First Officer iPads. Both iPads had sufficient battery life remaining. None of the numerous attempts to restore operation were successful. Weather at our destination was VMC. Contacted dispatch to coordinate for radar vectors to a visual approach. Landed uneventfully at our filed destination.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.