Narrative:

Operating aus-iah, on the cugar 4 arrival to runway 14L, inside hoagie (iah 305/35 DME) when approach gave us a vector to 090 degree and told us to 'expect runway 26'. About 1 min later, we requested runway 27, controller asked 'who's calling'. We restated call sign and request, and were again told to 'expect 26'. Shortly after, controller began chastising us for not flying the arrival, (to 14L), being off course, and in close proximity to another air carrier and talked about us being confused with his instructions about 'banty' (an arrival course fix) which he never had mentioned. We accepted vectors clear of traffic, later saw traffic, returned to the ILS for runway 14 and landed without incident. Called approach supervisor who advised 'no problem' but had been confused by the controller who had also given him a story about being misunderstood with some sort of 'banty' instructions. No such communication was broadcast. We were simply given an erroneous vector, and then blamed for following instructions. Controller's rate and mode of communication indicated he was overloaded.

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Original NASA ASRS Text

Title: MLG FLT CREW ON ARR ROUTE, THEN VECTORS. CTLR THEN CHASTISED CREW FOR NOT FLYING THE ARR ROUTE. BEING OFF COURSE AND PROX OF ANOTHER ACFT. VECTORED CLEAR OF TRAFFIC THEN ASSIGNED ILS APCH.

Narrative: OPERATING AUS-IAH, ON THE CUGAR 4 ARRIVAL TO RWY 14L, INSIDE HOAGIE (IAH 305/35 DME) WHEN APCH GAVE US A VECTOR TO 090 DEG AND TOLD US TO 'EXPECT RWY 26'. ABOUT 1 MIN LATER, WE REQUESTED RWY 27, CTLR ASKED 'WHO'S CALLING'. WE RESTATED CALL SIGN AND REQUEST, AND WERE AGAIN TOLD TO 'EXPECT 26'. SHORTLY AFTER, CTLR BEGAN CHASTISING US FOR NOT FLYING THE ARRIVAL, (TO 14L), BEING OFF COURSE, AND IN CLOSE PROX TO ANOTHER AIR CARRIER AND TALKED ABOUT US BEING CONFUSED WITH HIS INSTRUCTIONS ABOUT 'BANTY' (AN ARRIVAL COURSE FIX) WHICH HE NEVER HAD MENTIONED. WE ACCEPTED VECTORS CLEAR OF TFC, LATER SAW TFC, RETURNED TO THE ILS FOR RWY 14 AND LANDED WITHOUT INCIDENT. CALLED APCH SUPVR WHO ADVISED 'NO PROBLEM' BUT HAD BEEN CONFUSED BY THE CTLR WHO HAD ALSO GIVEN HIM A STORY ABOUT BEING MISUNDERSTOOD WITH SOME SORT OF 'BANTY' INSTRUCTIONS. NO SUCH COM WAS BROADCAST. WE WERE SIMPLY GIVEN AN ERRONEOUS VECTOR, AND THEN BLAMED FOR FOLLOWING INSTRUCTIONS. CTLR'S RATE AND MODE OF COM INDICATED HE WAS OVERLOADED.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.