Narrative:

An A320 was cleared to descend via the ivane 5 into clt. This gives the aircraft a window crossing the mayos intersection between FL240 and FL260. The aircraft crossed mayos at FL220 and descending. ZTL had to stop the aircraft from descending further. I was the field level manager (flm) of the area at the time of the event and the cpc working the position brought this to my attention. This is a known issue that has been reported numerous times before. The descend via the ivane 5 needs to be terminated to prevent this from happening in the future.

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Original NASA ASRS Text

Title: Two ZDC Controllers report another instance of an Airbus flight crew missing the crossing restriction at MAYOS on the IVANE5 arrival to CLT.

Narrative: an A320 was cleared to descend via the IVANE 5 into CLT. This gives the aircraft a window crossing the MAYOS intersection between FL240 and FL260. The aircraft crossed MAYOS at FL220 and descending. ZTL had to stop the aircraft from descending further. I was the field level manager (FLM) of the area at the time of the event and the CPC working the position brought this to my attention. This is a known issue that has been reported numerous times before. The descend via the IVANE 5 needs to be terminated to prevent this from happening in the future.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.