B767-300 flight crew at 5;700 meters is cleared to 7;700 meters and switched to a new controller. Up...

Attributes
ACN	1235730
Time
Date	201501
Local Time Of Day	1801-2400
Place
Locale Reference	ZHWH.ARTCC
State Reference	FO
Environment
Flight Conditions	IMC
Light	Night
Aircraft 1
Make Model Name	B767-300 and 300 ER
Operating Under FAR Part	Part 121
Flight Phase	Descent
Route In Use	Other On SID/STAR
Flight Plan	IFR
Person 1
Function	Pilot Flying Captain
Qualification	Flight Crew Air Transport Pilot (ATP)
Experience	Flight Crew Last 90 Days 150 Flight Crew Total 20000 Flight Crew Type 150
Person 2
Function	First Officer Pilot Not Flying
Experience	Flight Crew Last 90 Days 125 Flight Crew Total 11000 Flight Crew Type 300
Events
Anomaly	ATC Issue All Types Deviation - Altitude Excursion From Assigned Altitude Deviation - Procedural Clearance

Narrative:

10 miles before idula (level at 5700 meters) controller cleared us to 7700 meters and handed us over to the next controller. When checking in we called out of 6100 meters for 7700 meters. The controller with urgency in his voice; told us to get back down to 5700 meters. I clicked the auto pilot off and pushed the aircraft over and got back to 5700 meters in a hurry. At that time I got on the radio and told the controller that we were cleared to 7700 meters and read it back very clearly. From that point on the controller did not want to talk about it. I asked him if he wanted to submit a report; he came back with (I'll call you back) he never did. My guess is there was a miscommunication between the two controller's and they wanted this to just go away. I have been to china many times and am very aware of problems with communications and the problems with language. That is why I am very clear about repeating alt; heading. (Right turn- romeo side; left turn- lemma side).

Original NASA ASRS Text

Title: B767-300 flight crew at 5;700 meters is cleared to 7;700 meters and switched to a new Controller. Upon being informed of the altitude assignment; the crew is told to descend immediately to 5;700 meters by the new Controller.

Narrative: 10 miles before Idula (level at 5700 meters) controller cleared us to 7700 meters and handed us over to the next controller. When checking in we called out of 6100 meters for 7700 meters. The controller with urgency in his voice; told us to get back down to 5700 meters. I clicked the auto pilot off and pushed the aircraft over and got back to 5700 meters in a hurry. At that time I got on the radio and told the controller that we were cleared to 7700 meters and read it back very clearly. From that point on the controller did not want to talk about it. I asked him if he wanted to submit a report; he came back with (I'll call you back) he never did. My guess is there was a miscommunication between the two controller's and they wanted this to just go away. I have been to China many times and am very aware of problems with communications and the problems with language. That is why I am very clear about repeating alt; heading. (Right turn- Romeo side; left turn- lemma side).

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

B767-300 flight crew at 5;700 meters is cleared to 7;700 meters and switched to a new controller. Upon being informed of the altitude assignment; the crew is told to descend immediately to 5;700 meters by the new controller.