Narrative:

After installing the ram tab-tite mount as described in the company bulletin and insuring its security; the mount with the ipad fell off during pushback. The ram mount and ipad fell in such a way as to cause the captain's minitel to become unplugged; losing communications with the pushback crew.during the landing rollout; the ram mount again fell causing a substantial distraction.

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Original NASA ASRS Text

Title: Despite having followed his air carrier's bulletin describing the proper installation of his suction cup style EFB mount; the Captain of an A319 experienced two instances of attachment failure on one flight; once during pushback; disconnecting his headset; and again during the landing rollout.

Narrative: After installing the RAM TAB-TITE mount as described in the company Bulletin and insuring its security; the mount with the iPad fell off during pushback. The RAM mount and iPad fell in such a way as to cause the Captain's Minitel to become unplugged; losing communications with the pushback crew.During the landing rollout; the RAM mount again fell causing a substantial distraction.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.