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When cpdlc communications failed a B777 crew reverted to voice comm to receive their oceanic clearance.
| Attributes | |
| ACN | 1187487 |
| Time | |
| Date | 201407 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | EGPX.ARTCC |
| State Reference | FO |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Make Model Name | B777-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Data Transmission and Automatic Calling |
| Person 1 | |
| Function | Captain Pilot Flying |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | ATC Issue All Types Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy |
Narrative:
Oceanic clearance delivery cpdlc late logon due to equipment glitch. [We] complied with B777 datalink comm guide as per reversion to voice procedures. Scottish [control] was upset we did not obtain our oceanic crossing clearance 30 minutes prior to coast out; which is not what the 15 minutes indicated on the form states. All issues were resolved and the crossing was otherwise uneventful.ATC failure to communicated with the aircraft cpdlc systems on scheduled time.
Original NASA ASRS Text
Title: When CPDLC communications failed a B777 crew reverted to voice comm to receive their oceanic clearance.
Narrative: Oceanic Clearance Delivery CPDLC late logon due to equipment glitch. [We] complied with B777 Datalink Comm Guide as per reversion to voice procedures. Scottish [Control] was upset we did not obtain our oceanic crossing clearance 30 minutes prior to coast out; which is not what the 15 minutes indicated on the form states. All issues were resolved and the crossing was otherwise uneventful.ATC failure to communicated with the aircraft CPDLC systems on scheduled time.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.