|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Locale Reference||atc facility : law|
|Affiliation||government : faa|
|Function||controller : local|
|Qualification||controller : non radar|
|Anomaly||other anomaly other|
|Independent Detector||other controllera|
|Resolutory Action||none taken : anomaly accepted|
|Primary Problem||ATC Human Performance|
|Air Traffic Incident||other|
|ATC Facility||other physical facility|
The situation described below is an ongoing problem at law ATC tower. The tower has never been equipped with head sets. As a result of this long uncorrected oversight, the controllers are forced to use hand mikes and speakers at the local control and ground control positions. The speakers are only 6 feet (approximately) apart, and when both positions are active the noise level is such that nothing can be heard well, let alone understood. This situation has caused many instances of lost or misunderstood information from a pilot or from a coordinating controller. While we have never had an operational error that I have seen, the controller feel that the chances of this happening are unjustifiably high. Also, when the noise level is high the controllers need to bend down over the speakers to hear. This brings the focus of attention inside the tower cabin attendant instead of outside, scanning the runway and control zone as they are required to do by regulations. Solution: FAA needs to equipment with starset type head sets.
Original NASA ASRS Text
Title: EQUIPMENT PROBLEM AT AIR TRAFFIC FAC CAUSES CTLR DISTRACTION.
Narrative: THE SITUATION DESCRIBED BELOW IS AN ONGOING PROBLEM AT LAW ATC TWR. THE TWR HAS NEVER BEEN EQUIPPED WITH HEAD SETS. AS A RESULT OF THIS LONG UNCORRECTED OVERSIGHT, THE CTLRS ARE FORCED TO USE HAND MIKES AND SPEAKERS AT THE LCL CTL AND GND CTL POSITIONS. THE SPEAKERS ARE ONLY 6 FEET (APPROX) APART, AND WHEN BOTH POSITIONS ARE ACTIVE THE NOISE LEVEL IS SUCH THAT NOTHING CAN BE HEARD WELL, LET ALONE UNDERSTOOD. THIS SITUATION HAS CAUSED MANY INSTANCES OF LOST OR MISUNDERSTOOD INFORMATION FROM A PLT OR FROM A COORDINATING CTLR. WHILE WE HAVE NEVER HAD AN OPERATIONAL ERROR THAT I HAVE SEEN, THE CTLR FEEL THAT THE CHANCES OF THIS HAPPENING ARE UNJUSTIFIABLY HIGH. ALSO, WHEN THE NOISE LEVEL IS HIGH THE CTLRS NEED TO BEND DOWN OVER THE SPEAKERS TO HEAR. THIS BRINGS THE FOCUS OF ATTN INSIDE THE TWR CAB INSTEAD OF OUTSIDE, SCANNING THE RWY AND CTL ZONE AS THEY ARE REQUIRED TO DO BY REGS. SOLUTION: FAA NEEDS TO EQUIP WITH STARSET TYPE HEAD SETS.
Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.