<< >> NASA ASRS Report 115094, June 1989

Burdensome delay in receiving clearance from clearance delivery account unpublished procedure that had to be related in entirety with repeats.

Attributes
ACN	115094
Time
Date	198906
Day	Mon
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : ewr
State Reference	NJ
Altitude	agl bound lower : 0 agl bound upper : 0
Aircraft 1
Controlling Facilities	tower : jfk
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Navigation In Use	Other
Flight Phase	ground : preflight ground other : taxi
Route In Use	departure other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 200 flight time total : 10000 flight time type : 600
ASRS Report	115094
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Events
Anomaly	other anomaly other other anomaly other
Independent Detector	other controllera other flight crewa
Resolutory Action	none taken : anomaly accepted
Consequence	Other
Supplementary
Primary Problem	ATC Human Performance
Air Traffic Incident	other
Situations
ATC Facility	procedure or policy : unspecified
Publication	Unspecified

Narrative:

Ewr has been utilizing a new experimental departure, the hush one. While I have no problem with the procedure itself, I have a major problem with issuing a departure procedure on clearance where the procedure is not published and has to be read to every aircraft. It took us over 20 mins to get a clearance because of frequency chaos. Clearance gave us 'turn at 3 DME'. Ewr has no VOR DME. Okay another trip through frequency chaos to be told it was off the 22L ILS/DME. In a situation where clearance delivery is already saturated, the use of this procedure and a single frequency is unacceptable. Maybe a second clearance frequency for peak times would make sense.

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Original NASA ASRS Text

Title: BURDENSOME DELAY IN RECEIVING CLRNC FROM CLRNC DELIVERY ACCOUNT UNPUBLISHED PROC THAT HAD TO BE RELATED IN ENTIRETY WITH REPEATS.

Narrative: EWR HAS BEEN UTILIZING A NEW EXPERIMENTAL DEP, THE HUSH ONE. WHILE I HAVE NO PROBLEM WITH THE PROC ITSELF, I HAVE A MAJOR PROBLEM WITH ISSUING A DEP PROC ON CLRNC WHERE THE PROC IS NOT PUBLISHED AND HAS TO BE READ TO EVERY ACFT. IT TOOK US OVER 20 MINS TO GET A CLRNC BECAUSE OF FREQ CHAOS. CLRNC GAVE US 'TURN AT 3 DME'. EWR HAS NO VOR DME. OKAY ANOTHER TRIP THROUGH FREQ CHAOS TO BE TOLD IT WAS OFF THE 22L ILS/DME. IN A SITUATION WHERE CLRNC DELIVERY IS ALREADY SATURATED, THE USE OF THIS PROC AND A SINGLE FREQ IS UNACCEPTABLE. MAYBE A SECOND CLRNC FREQ FOR PEAK TIMES WOULD MAKE SENSE.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.